MP0001 – DESKTOP MELTING MACHINE ( 1 K.G PLATINUM ) (MOON EYE)

No Return Policy

• We maintain a strict no-return policy for all products except in specific cases mentioned below.

Eligible Return (Only Case)

• Returns are accepted only if a wrong product has been delivered.

Return Conditions

To be eligible for return:

• The product must be unused, undamaged, and in original packaging
• Request must be raised within 48 hours of delivery
• Clear photo/video proof of the incorrect product must be provided
• The product must be returned with all accessories, manuals, and original invoice

General Guidelines

• Always operate machines according to manufacturer instructions
• Ensure proper installation before use
• Avoid overloading or misuse of equipment

Cleaning & Storage

• Clean machines regularly to prevent dust, residue, and contamination
• Use appropriate cleaning materials and avoid harsh chemicals
• Store equipment in a dry, dust-free, and safe environment

Maintenance & Servicing

• Schedule periodic maintenance and servicing
• Replace worn-out parts with recommended components only
• Ensure proper lubrication where required

Safety Measures

• Use protective gear while operating machinery
• Keep machines away from moisture and extreme temperatures
• Ensure proper electrical connections and voltage stability

Proper maintenance improves efficiency, safety, and lifespan of machinery.